Beauty and Melody Shop is a certified stockist for all brands available on the website and a Destination Stockist for GHD, Cloud Nine, and other brands present on the site.
All items available for purchase are genuine and have arrived directly from the manufacturers.
We guarantee 100% product authenticity.
We take pride in the quality of our products, so hope that you never experience any problems. However, in the unlikely event that you do - all our electrical products are covered by a 1-2 years warranty period.
Mainland UK next-day delivery is FREE on all orders over £49.00.
For orders under £49.00 you can get next day delivery for £4.50.
For next-day delivery orders must be placed before 1pm, Monday - Thursday.
Orders placed before 1pm on a Friday will be delivered on the following Monday.
1-3 working days.
Delivery for orders placed for items under a total of £20.00 are charged at £2.95.
For orders over £20 you get FREE standard delivery.
Special Saturday Delivery
Saturday delivery is available at a cost of £6.90, providing the order is placed before 1pm on Friday.
Delivery charges and estimated delivery times outside the UK are as follows:
Europe: 2 ~ 5 days - £14.95
If you have any questions about your order, please contact us and one of our Customer Care Team will be in touch to help you as soon as possible.
We try our very best to inform our customers of any potential delay. Occasionally, delays can happen, which are often beyond our control. We work hard with our courier to deliver within the times quoted, but we cannot guarantee timely delivery.
Returns & Exchanges
Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit.
Refunds will be charged back to the original form of payment used for purchase.
Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.
All sale items are final purchases.
Give us a shout if you have any other questions and/or concerns.